The City generates bills on a monthly basis. Utility Bills are mailed out on the last business day of each month. Utility Bills are always due on the 15th of every month. If the 15th of the month falls on a holiday or a weekend, you are allowed to pay your bill on the next busines day without penalty.
If you are moving and need services discontinued, you need to contact City Hall and give 24 hour notice.
If you are moving into the City and need services connected, you need to contact City Hall and give 24 hour notice.
The City of Eaton Rapids has the availability for customers to sign up for Direct Payment options. If you wish to have this option, you can fill out this form, and return it to City Hall, to have your Utility Bill automatically taken out of your checking and/or savings account.
The City of Eaton Rapids also has the availability for Level Billing. You will need to have been a Utility Customer of the City for a period of 12 months, be in good standing with the City, and sign up for this feature at City Hall by April of each year.
You can also pay your Utility Bill by Credit Card in person at City Hall. There is a charge of 3% of the total amount being paid as a service fee.
City Hall is open Monday through Friday, from 8:30 a.m. to 4:30 p.m. You can also drop your payment off in our drop box that is located just outside the front door. If you need further asssitance, or questions regarding your bill, please feel free to call (517) 663-8118, and we will be happy to assist you.
Shut Offs & Restoration of Service
Shut Off Payments: In the event your service is shut off for non-payment you must pay the total amount due plus a $30.00 shut off fee before service can be restored. If paying online please call City Hall to confirm payment and receive restoration instructions. Restorations are performed weekdays from 8:30 a.m. to 4:30 p.m.
*You must be home for service restoration.